Membership terms and conditions

Membership Terms & Conditions

Cinecard Membership

  1. Cinecard memberships are valid for 12 months from their start date and cannot be extended past this expiry date.
  2. A GFT account with a valid e-mail address must be attached to the membership at the time of purchase to allow full access to online Cinecard benefits.
  3. Cinecard gift memberships must be redeemed six months after purchase and exchanged for a 12-month Cinecard membership, either online or at Box Office.
  4. Cinecard members are eligible for a £1.50 discount on full-price or concession standard-priced tickets for GFT or GFF performances. Members can also benefit from a discount of up to £5 on broadcast performances such as NT Live or Bolshoi Ballet.
  5. Cinecard complimentary ticket vouchers are valid for 12 months after the date of purchase. Expiry dates for complimentary ticket vouchers cannot be extended.
  6. Cinecard discount is not available in conjunction with any other offer.

15-25 Membership

  1. 15-25 membership is valid from the bearer’s 15th birthday until the day before their 26th birthday.
  2. Valid proof of age identification is required when applying for the membership.
  3. Members are eligible for £6 tickets on GFT standard-priced performances and £6.50 on GFF standard-priced performances.
  4. 15-25 discount is not available in conjunction with any other offer.
  5. A GFT account with a valid e-mail address must be attached to the membership at the time of purchase to allow full access to online 15-25 benefits.
  6. Please note that 15-25 memberships can take up to 5 working days of application to create and cannot be created shortly before a screening start time.

Loyalty Points

  1. Loyalty points are generated by Cinecard and 15-25 memberships at 5 points per pound, per Box Office transaction.
  2. Points can only be redeemed against the whole price of standard-priced tickets for GFT performances.
  3. Tickets for Glasgow Film Festival cannot be purchased using loyalty points. However, points will be accrued for tickets purchased for GFF performances.
  4. Loyalty points cannot be exchanged for cash.
  5. Loyalty points are added to member balances 24 hours after the performance that generated them has passed.
  6. Membership cards must be produced at the box office at the time of purchase to receive loyalty points. Points cannot be credited once a transaction has been completed.
  7. Loyalty points expire after 12 months.
  8. Points cannot be redeemed at the GFT bars.

Online Payments

Please be advised that our payment portal is currently undergoing maintenance that may result in some transactions being declined. If you are experiencing issues purchasing tickets, memberships or gift vouchers, please contact the Box Office on (0141) 332 6535 (option 2) and we can process your booking.

We appreciate your patience and apologise for any inconvenience caused.

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