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Volunteering FAQ's

Festival Volunteering FAQ's


Application Process


How do I volunteer at Glasgow Film Festival 2020?
To be considered as a GFF20 volunteer you should complete the application form here: Volunteer at GFF20 link

 

What is the deadline for applying?
All applications must be received no later than 5 January 2020. Other key dates can be found on the Volunteer Timeline link.

 

Can I still apply after this deadline?
We anticipate a large number of applications therefore we will not be able to accept any submitted after the deadline.

 

Can I volunteer if I am under 18 years old?
All our volunteers must be aged 18 or over by 26 February 2020. If you will be under 18 at that time then unfortunately you are unable to volunteer with us.

 

Can I change my availability later?
We understand and accept that your availability may change after you apply.  If selected for the volunteer team then we would ask that you keep us informed of any changes to your availability.

 

How will I know if my application was successful?
You will receive an email from us by 14 January 2020 advising the outcome of your application. Other key dates can be found on the Volunteer Timeline link.

 

I am a year-round volunteer at GFT. Do I still need to apply?
Yes. In order to have all up to date volunteer information collated in one place it is essential that everyone completes the application process.
There is an option for GFT volunteers to tell us if you’d prefer Front of House shifts at GFT only, or would prefer a different role or a mixture of venues.

 

I am a year-round volunteer at GFT. Do I still need to attend an role-match and induction?
If you prefer to only do Front of House at GFT then you won’t need to be role-matched or attend the induction. You will be invited to a separate session to hear about the festival programme.
If you apply for a different role then you would need to be role-matched and inducted along with the other applicants.

 

I have volunteered at Glasgow Film Festival before. Do I need to re-apply?
Yes. In order to have all up to date volunteer information collated in one place it is essential that everyone completes the application process.


I’m not available for any of the role matching dates. Can I still apply?
Meeting people in person really helps us to gauge suitability as a volunteer which is why we hold role-matching sessions. If you are unavailable on the role-match dates then we are unfortunately unable to offer you a volunteer role.
NB - GFT year-round volunteers who selected “GFT only” are exempt from role-matching.

 

I’m not available for any of the induction dates. Can I still apply?Our inductions involve a lot of information that legally we must provide and that is vital to the role. As such if you are unable to attend an induction then we are unfortunately unable to offer you a volunteer role.
NB - GFT year-round volunteers who selected “GFT only” are exempt from inductions.

 

Am I guaranteed my preferred volunteer role?
If you are accepted as a volunteer, you will be allocated one of the roles you selected in your application. While we cannot guarantee you get your first choice, we will always endeavour to place you in a role that suits your interests and skills.

 

Who is eligible to volunteer in the UK?
To volunteer in the UK, you must be one of the following: a UK citizen, an EU Citizen, seeking asylum or have leave to remain in the UK.

 

In previous years I’ve also applied to volunteer at Glasgow Short Film Festival. Can I do this again?
GSFF is now an independent festival and recruits volunteers separately. You can keep up to date with GSFF volunteering opportunities at https://glasgowshort.org/vacancies or by emailing volunteers@glasgowshort.org.

 

Accessibility

 

I require the aid of a Companion or Personal Assistant. Will I be able to volunteer alongside them?
Yes. Please let us know about your requirements in your application and we can discuss how best to support you.

 

I have a medical condition or have additional requirements. Am I still able to volunteer?
Please let us know about your requirements in your application. We will do our best to support you and ensure that any potential barriers do not exclude you from volunteering.

 

Are there alternative application formats available?
If you require the application to be in an alternative format please contact festivalvolunteer@glasgowfilm.org to discuss the options.

 

Being a Festival Volunteer

 

How many volunteer shifts will I have?
We ask all our volunteers to commit to a minimum of 6 shifts throughout the festival. This can be flexible and in certain circumstances you may be able to have fewer shifts. There are usually extra shifts available too for those who prefer to do more.

 

How long does a volunteer shift last?
Volunteer shifts are typically 4-5 hours long.

 

Do volunteers get a break on shift?
If your shift is 4 hours or more then you will have a break of 15 minutes.

 

When will the rota be published?
We aim to publish the rota by February 12 at the latest, but would aim to have it sent out earlier if possible.

 

Can I pick which films or events I volunteer at?
You cannot choose which films or events you are scheduled for. The rota will be based on your availability and where we think you would be best suited.
While on duty you may indicate a preference to your supervisor and, when possible, they will accommodate.

 

Do you pay expenses?
We do not pay volunteer expenses. As we are a charity we rely largely on goodwill, which includes the time given to us by our volunteers. We aim to make your volunteer experience an enjoyable and rewarding one that is worthy of your time.

 

Do you provide transport?
We do not provide transport to or from our regular festival venues. For certain pop-events transportation may be arranged, depending on the location.

 

Do you provide refreshments?
At each venue there will be hot drinks and light refreshments available. These may vary from venue to venue, particularly for pop-up events.

 

How do I get my free tickets?
After each volunteer shift you will be given a voucher which can be exchanged at our box office for a ticket to any of our standard priced GFF films. After the festival any unused vouchers can be exchanged for a ticket to any standard film at GFT. Vouchers cannot be used for special events.
The vouchers can be used subject to availability; if the film is likely to sell out you may be refused.


This information can also be downloaded in our GFF20 Volunteer Pack.

If you have any further questions about volunteering please contact festivalvolunteer@glasgowfilm.org


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