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Volunteer Roles

Volunteer Roles

Our volunteers are the face of the festival. They are the most visible part of the festival team so we are looking for friendly people who can bring their own personality and talents to the role.

Duties for all volunteers include:

  • Welcoming our guests and audiences
  • Acting as a point of information
  • Helping to keep our venues safe and friendly
  • Checking tickets and guiding audiences in and out of events
  • Attending a volunteer induction session
  • Relevant ad hoc duties as required

The different volunteer teams are detailed below.  Please choose up to three preferred options in your application.


Front of House Team (x70)

Based mostly at GFT, CCA and Cineworld, Front of House Volunteers will welcome our audiences and help to make sure they are well looked after during their visit.

Typical Front of House duties include:

  • Welcoming the public and answering queries
  • Monitoring the films
  • Mic running for Q&As
  • Queue management
  • Preparing the cinema for next film

Industry Team (x30)

Based mostly at our Festival Hub, Industry Volunteers will welcome guests and delegates attending our Industry programme. GFF has industry events taking place throughout the festival, with the majority of activity concentrated during the second week (2 – 6 March).

Typical Industry duties include:

  • Welcoming delegates and answering queries
  • Staffing the registration desk and rush queues
  • Mic running for Q&As and panel discussions
  • Scanning delegate passes for events
  • Recording audience numbers and feedback
  • Preparing rooms for events

Last year’s Industry programme can be viewed here.


Special Events Team (x20)

GFF is known for its ambitious large-scale special events and 2020 will be no exception. As well as our red-carpet events at GFT, we will have special events taking place at various pop-up venues throughout the city. Some of these will involve outdoor roles.

Typical Special Events duties include

  • Event preparation and set up – furniture, set dressing, goody bags etc.
  • Red carpet set up and staffing
  • Audience interaction and engagement – occasional dressing up, roleplaying etc.
  • Stewarding and queue management

Marketing Team (x4)

Based at our Festival Hub the Marketing Volunteers will help to look after branding, signage and public engagement across all our festival venues.

Typical Marketing duties include:

  • Moving branding and marketing items between partner venues
  • Updating branding and signage at venues
  • Preparing and distributing materials to relevant events (i.e. audience award surveys)
  • Providing occasional updates for social media

Press Team (x4)

Our Press Volunteers will be mostly based at the Festival Hub where they will help to facilitate all of our press engagements.

Typical Press duties include:

  • Greeting guests and press delegates
  • Acting as an information point for enquiries
  • Researching and collating press coverage
  • Assisting with photocalls, interview junkets, and networking events

Runner Team (x10)

Based at the Festival Hub our Runner Volunteers will be the flexible team, on standby and ready to help whichever area may be short-handed. This role is an excellent opportunity to experience lots of different aspects of the festival, including behind the scenes activities.

Typical Runner duties may include:

  • Greeting guests at their hotel or airport
  • Covering for absences in other volunteer teams
  • Running errands between venues
  • Providing additional support for unexpectedly busy events
  • Administrative tasks such as photocopying, laminating etc.

Once you have decided on your preferred role(s), please follow the link below and complete our application form.

VOLUNTEER AT GFF20

The deadline for all applications is Sunday 5 January. Applications received after this date will not be considered. Role matching sessions will take place on 17 and 19 January and inductions sessions will be held on 14 and 16 February.

Additional information can be found in the FAQs.

Should you have any further questions about volunteering or the application process please
e-mail festivalvolunteer@glasgowfilm.org.

This information can also be downloaded in our GFF20 Volunteer Pack.


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